Tech-savvy Remote Back-Office Specialist with 1.7 years of hybrid BPO experience and a TVL-ICT technical background. Expert in fast data encoding ([Insert WPM] WPM), live chat support, and administrative workflows. Trusted as a Concentrix Subject Matter Expert (SME) and Acting Team Leader, proving my ability to manage operations independently. Known for flawless data accuracy and reliable backend support, I am dedicated to executing seamless non-voice operations for global businesses.
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