I am a dedicated healthcare operations professional with over 4 years of experience specializing in grievance management, accounts receivable analysis, and medical billing and claims processing.
My career began as a Customer Service Representative then became a Grievance Intake Specialist, where I developed a strong foundation in provider and member relations, issue resolution, and compliance within the healthcare industry. After two years, I advanced to an Accounts Receivable Analyst and Subject Matter Expert (SME) at Sagility, leading process improvements and supporting team training to ensure accuracy and efficiency in revenue cycle management.
Currently, I work as a Medical Biller & Claims Specialist at Gear Inc, where I manage end-to-end billing processes, handle claims submissions and denials, and collaborate with providers and payers to optimize reimbursement and operational outcomes.
I am passionate about delivering high-quality results, improving workflows, and contributing to a positive patient and provider experience. I continuously seek opportunities to grow professionally and expand my expertise in healthcare operations, revenue cycle management, and provider relations.
