I am a highly organized Administrative and IT Support Professional with over 10 years of experience in customer service, technical support, office administration, logistics coordination, and application/cloud support. Throughout my career, I have worked with multinational companies including Accenture, providing professional support to clients, managing documentation, resolving issues, and ensuring smooth day-to-day operations.
My experience includes administrative support, email and calendar management, data entry, records management, report preparation, customer service, shipment coordination, and technical troubleshooting. I am proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook), Google Workspace, CRM system, and various support and ticketing systems.
I also leverage AI tools such as ChatGPT, Microsoft Copilot, and Google Gemini to improve productivity, assist with research, draft emails and reports, organize information, and streamline administrative processes.
I am known for being dependable, detail-oriented, quick to learn, and capable of working independently with minimal supervision. Whether supporting executives, managing administrative tasks, handling customer inquiries, or assisting with operations, I am committed to delivering high-quality work and helping businesses run efficiently.
