I am a Medical Virtual Assistant with a PRC license and hospital experience handling laboratory procedures, performing phlebotomy, and supporting patient care. I also bring customer service experience from a global financial account, managing high-volume email, calls, and chat using Oracle and Zowie.
I specialize in patient communication (calls, email, chat), appointment scheduling, and administrative support. Quick to adapt to EMR/EHR and CRM tools.
I’m looking for a long-term role where I can grow with your team and contribute to delivering efficient, patient-centered support. Available for full-time remote work across US (EST/PST), UK (GMT), and AU (AEST) time zones.
