Versatile Operations and Customer Success Professional with 5+ years of experience supporting CRM and VoIP services, administration, team leadership, and 10+ years of customer support, billing, sales operations. Skilled at adapting to new responsibilities, solving complex issues, and delivering excellent customer experiences across phone, email, and messaging channels. Recognized for strong problem-solving abilities, process adherence, employee training, and the ability to quickly learn and independently manage new tasks.
