Operations Support with CRM Management and Administrative Process Improvement

Industrial Engineering graduate with 10+ years of experience in administrative support, CRM management, operations coordination, education, and process improvement.

I currently support business operations for international clients in Western Australia, handling workflow coordination, database management, documentation, client communication, and process tracking using tools such as CRM systems and -----------.

I help businesses stay organized by managing information, improving workflows, maintaining accurate records, and providing reliable operational support.

My background in education and training has strengthened my communication, problem-solving, and ability to explain processes clearly. Combined with my Industrial Engineering background, I bring a structured and detail-oriented approach to managing tasks, improving efficiency, and supporting business goals.