Experienced customer support professional with a background in Grab Merchant Support, assisting merchants through chat and email, resolving account and operational concerns, troubleshooting issues, maintaining accurate records, and delivering excellent customer service. Skilled in communication, multitasking, problem-solving, and working efficiently in a fast-paced environment. Looking to apply these skills as a Virtual Assistant while providing reliable administrative and customer support.

Dedicated and detail-oriented Virtual Assistant with experience in customer support and administrative tasks. Former Grab Merchant Support representative skilled in handling customer inquiries, resolving account and operational issues, managing multiple tasks, and providing excellent service through chat and email. Strong communication, organization, and problem-solving skills, with proficiency in Google Workspace, Microsoft Office, data entry, internet research, and calendar and email management. A fast learner who is reliable, adaptable, and committed to helping businesses stay organized and deliver outstanding customer experiences.