Bachelor's Graduate in Tourism Management with Civil Service Professional Eligibility (2nd Level) and over three years of experience in the BPO industry, specializing in customer service and technical support. Skilled in customer interaction, problem-solving, and delivering exceptional customer experiences. Experienced in social media management through managing and growing my own business page, GattaPrint, including content creation, audience engagement, and Facebook advertising. Proficient in Canva, copywriting, and creating compelling digital content that drives brand awareness and customer engagement. A highly adaptable and results-oriented professional with strong communication, organizational, and digital marketing skills.
