Most providers don't need another virtual assistant. They need someone they can trust to keep their operations moving without constant follow-up.
For the past 5+ years, I've worked behind the scenes supporting physicians, private practices, and healthcare organizations with the tasks that often slow down patient care: insurance verification, eligibility checks, prior authorizations, referrals, patient scheduling, documentation, and EMR management.
I understand how frustrating it can be when an authorization is delayed, an insurance issue prevents a patient from receiving care, or administrative work takes time away from seeing patients. That's why I take ownership of the process from verifying benefits and obtaining authorizations to following up with insurance companies and coordinating with patients and providers until the task is completed.
Beyond my clinical coordination experience, I've also led and coached healthcare virtual assistant teams, monitored performance metrics, conducted quality audits, and trained new tea-----------mbers on HIPAA-compliant workflows. This experience has taught me how to stay organized, solve problems independently, and maintain a high level of accuracy even in fast-paced environments.
My background includes:
• Insurance Verification & Benefits Investigation
• Prior Authorizations & Referrals
• Patient Scheduling & Care Coordination
• EMR/EHR Documentation
• Appeals & Grievance Processing
• Medical Billing & Coding Support
• Telehealth & Provider Support
• Team Leadership & Quality Assurance
I'm experienced with ModuleMD, Practice Fusion, MyOrtho2edge, Kareo, Allscripts, NewCrop, HubSpot, Zendesk, Talkdesk, Slack, Microsoft Office, and Google Workspace.
What you'll get when working with me is someone who communicates clearly, learns quickly, follows through, and genuinely cares about helping your practice run smoothly. I don't just complete tasks. I look for ways to make processes more efficient, reduce delays, and create a better experience for both providers and patients.
If you're looking for a Healthcare Virtual Assistant who can confidently manage insurance, authorizations, patient coordination, and administrative operations with minimal supervision, I'd love to be part of your team.
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