Customer Service | Account Manager | Content & Chat Specialist

I have over 6 years of experience in customer service, virtual assistance, and account management.

I started my career in the BPO industry, where I handled phone, email, and chat support for companies like Cognizant and Airbnb. Those roles helped me develop strong communication, problem-solving, and multitasking skills while working in fast-paced environments.

I also have experience as a Virtual Assistant and Account Manager, where I managed daily operations, customer engagement, social media, Reddit marketing, content scheduling, and administrative tasks. I'm comfortable learning new tools, following processes, and working independently with minimal supervision.

I'm reliable, organized, easy to work with, and always willing to learn. Whether it's customer support, admin work, social media, or account management, I always do my best to deliver quality work and help businesses grow.