With over 10 years of experience in customer support and relationship management, I specialize in process-driven tasks, managing day-to-day workflows, and handling ad hoc projects. I’ve expanded my expertise into project coordination, social media, and digital marketing, overseeing campaigns, CMS content, newsletters, and other administrative tasks. Known as the go-to person for cross-functional support, I aim to combine customer service, project management, and digital strategy to enhance engagement, streamline processes, and strengthen team collaboration.