With over nine years of professional experience in administrative operations, executive support, customer service, and business coordination, I help businesses stay organized, improve operational efficiency, and deliver exceptional customer experiences.
Throughout my career, I was promoted from Sales Coordinator to Administrative Assistant/Accounting Clerk and eventually to HR/Administrative Services Supervisor, reflecting my commitment, reliability, and ability to take on greater responsibilities. I have extensive experience managing calendars, email correspondence, documentation, reports, employee records, payroll coordination, and communication with clients, employees, and external stakeholders. I enjoy building positive relationships, solving problems, and ensuring that daily operations run smoothly.
To expand my expertise, I completed professional training and earned a certification in E-commerce Virtual Assistance. My training included Shopify store management, product listing optimization, collection organization, product research, basic SEO, Printify integration, customer support, and e-commerce operations. I also built a mock Shopify store to apply my skills in a practical setting and continue learning industry best practices.
I'm proficient in Google Workspace, Microsoft Office, Slack, Microsoft Teams, Zoom, Trello, Notion, HubSpot CRM, Zoho CRM, Canva, and other cloud-based collaboration tools. During the COVID-19 pandemic, I successfully worked remotely, maintaining productivity, responsiveness, and effective communication while supporting business operations in a virtual environment.
I take pride in being dependable, proactive, and easy to work with. I communicate professionally, adapt quickly to new systems and processes, and can work independently with minimal supervision. Whether supporting executives, assisting customers, or managing e-commerce tasks, I am committed to delivering accurate, high-quality work and contributing to the success of the team.
I am currently seeking a long-term remote opportunity where I can contribute my administrative expertise, customer-focused mindset, and growing e-commerce skills while continuing to learn and grow with a company.
