Ma.

Customer Support Specialist with 10 years of experience

"My business would not be able to go forward if it was not for them"

Gaurab - Adhikari

About

- 10+ years of experience in customer service and technical support.
- Provided email, chat, and phone support for technical, billing, and customer inquiries.
- Delivered Tier 1 and Tier 2 support, troubleshooting issues and escalating complex cases.
- Managed customer requests using Zendesk, Freshdesk, Bliss, SAP CRM, and Pipefy.
- Specialized in mobile app publishing for the Apple App Store and Google Play Store, ensuring compliance with store guidelines.
- Collaborated with cross-functional teams to resolve technical and app publishing issues.
- Strong skills in customer service, problem-solving, communication, and technical support.

"We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level"

– Marc Diez

See More Real Results

Ma.

Customer Support Specialist with 10 years of experience

"My business would not be able to go forward if it was not for them"

Gaurab - Adhikari

See More Real Results

About

"We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level"

– Marc Diez

See More Real Results