Customer Support and Administrative Professional with 3 years of experience in financial services, healthcare, and business operations. Experienced in handling high-volume customer and provider interactions, account management, payment processing, claims resolution, and administrative support. Proficient in Google Workspace, Microsoft Office, Canva, social media management, and AI productivity tools. Demonstrated ability to meet performance targets, improve operational efficiency, and deliver accurate, compliant, and customer-focused solutions in fast-paced environments.
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