Customer Support Specialist | Virtual Assistant | HubSpot Certified
I have over 3 years of experience in customer service, helping customers through live chat and email. I specialize in resolving customer concerns, handling escalations, and providing fast, professional support.
My experience includes working with CRM and support tools such as Intercom, HubSpot, Zendesk, Freshdesk, ClickUp, and Slack. I'm comfortable assisting with account management, order inquiries, data entry, email management, and administrative tasks.
I'm a fast learner who adapts quickly to new tools and processes. I value clear communication, attention to detail, and delivering excellent customer experiences. Whether working independently or with a team, I take ownership of my work and always strive to exceed expectations.
