Results-driven professional with 5+ years of leadership experience in operations management, customer support, and team performance within the BPO industry. Proven track record of leading teams, improving operational efficiency, maintaining SLA compliance, and collaborating with cross-functional stakeholders.
Recently expanded expertise into AI-powered content creation, specializing in AI UGC video production, prompt engineering, AI image generation, AI video generation, and short-form advertising. Experienced in creating realistic, high-converting marketing content from concept to final production using modern AI tools.
Combines strong business operations experience with creative AI workflows to help businesses improve efficiency, enhance marketing content, and deliver engaging digital experiences.
