Hi! I'm ----------- from the Philippines, offering a wide range of virtual assistant services.
Over 10 years in Customer Support.
Seven years in General Virtual Assistant and E-commerce Account Management Services
With experience as an E-commerce Account Manager, Customer Success Manager, Business Support Specialist, Social Media Administrator, and other VA roles, I’ve gained valuable skills that I’m eager to share. I’m excited to contribute my expertise and support clients in achieving their project goals.
E-commerce Expertise
Former Seller Support and FBA Specialist for UK and US.
Amazon Overall Acccount Management
Shopify Product Listing and Administrator
Amazon and TikTok Reimbursement Specialist
Third Party Logistics and Warehouse Coordinator
Inventory Management (Forecasting, Ordering and Shipping Process)
B2B and B2C Orders
Amazon UK and US Policy Compliance (Account and Listing Reinstatement)
Processing refunds, returns, and dispute resolutions.
Improving workflows and optimizing business processes for efficiency
other related tasks.
Administrative Tasks and Project Management
Using project management tools
Organizing and maintaining digital files.
Data entry, document preparation, and record-keeping
Creating and updating Standard Operating Procedures (SOPs)
Improving workflows and optimizing processes for efficiency
Coordinating internal and external communications
Collaborating with cross-functional teams for alignment
Social Media Administrator
Assisting in social media management and content scheduling
Content Creation
Customer Support
Tools
Trello, Asana, ClickUp, -----------, etc.
Slack, Zoom, Gmail, etc
Familiar in MailChimp
Helpscout
Sellerboard, Sellerise, Helium10
Adobe Photoshop, Canva
Google Workspace
Microsoft Office
Skool, -----------
Grammarly, ChatGPT, Quillbot, etc
other company tools.
Why me?
Extensive E-commerce & Amazon Expertise
Proven Customer Service Skills
Str----------- Administrative & Logistics Background
Self-motivated & Proactive
SOP & Training Development
Adaptable & Quick Learner
Highly Organized & Detail-Oriented
Tech-Savvy & Data-Driven
=============
???? Next Step?
Send me a message to discuss how I can share my knowledge and skills further.
I am also open for Budget negotiation.
=============
Verified
