Hello! I'm Jetrilyn, a dedicated remote professional with over five years of experience supporting U.S.-based clients in customer service, appointment setting, sales, quality assurance, and CRM management.
Throughout my career, I progressed from Sales Representative to Appointment Setter, Customer Service Representative, and Quality Assurance Specialist. This experience has given me a strong understanding of the customer journey and the importance of delivering excellent service at every stage.
I'm experienced in:
• Customer Support (Phone & Email)
• Appointment Setting
• GoHighLevel (GHL)
• CRM Management
• Quality Assurance (QA)
• Data Entry & Documentation
• Calendar Management
• Google Workspace
• Microsoft Office
I pride myself on being reliable, organized, detail-oriented, and easy to work with. I enjoy solving problems, communicating with customers, and helping businesses provide outstanding service while keeping operations running smoothly.
I'm currently looking for a long-term remote opportunity where I can contribute my experience, continue learning, and grow with a company. If you're looking for someone who is dependable, proactive, and committed to delivering high-quality work, I'd love the opportunity to be part of your team.
Thank you for taking the time to view my profile. I look forward to working with you!