I'm a detail-driven Customer Service and Healthcare Support Specialist with proven experience in approval and verification, medical billing, quality analysis, and administrative support. I've worked across chat, email, and voice support channels, handling patient/member verification, claims-related tasks, and healthcare account management.
Core Skills: Customer Support | Chat & Email Support | Medical Billing | Insurance Verification | Quality Analysis | Administrative Assistance | Data Entry | Healthcare Account Management
Tools & Software: Salesforce | Epic | Availity | Cisco Jabber/Finesse | Google Workspace | Microsoft Excel, Word, PowerPoint, Teams | Slack | Zoom | Notion | Canva | Adobe | CapCut | ABN Lookup | Ahpra | ChatGPT
I'm known for being reliable, fast-learning, and highly accurate under pressure — whether verifying claims, resolving customer concerns, or managing administrative workflows. I'm looking for a long-term remote role where I can bring consistency, professionalism, and strong communication skills to your team.
Available full-time | Fast and stable internet | Own equipment | Flexible with time zones
