Mortgage banking professional with 17 years of experience including 7 years in Quality Control, mortgage operations, and regulatory compliance. Skilled in mortgage closing disclosures, rate lock management, TRID compliance, invoice processing, and bankruptcy. Recognized for managing high-volume workloads with accuracy, maintaining regulatory compliance, and consistently delivering high-quality results. A strong analytical problem-solver with a collaborative approach, multiple Top Performer awards, and a passion for improving processes, and driving operational excellence.