I’m an IT Support professional with 1 year of entry-level experience providing technical support, troubleshooting issues, assisting users, and working with ticket-based support processes. I have a strong interest in networking and enjoy learning how systems, applications, and technologies work together.
Beyond IT Support, I’m continuously developing my skills in front-end and back-end programming, Microsoft 365, data entry, and modern AI tools. I’m particularly interested in using AI to improve productivity, support technical problem-solving, accelerate learning, and explore new ways of working with technology.
I consider myself a continuous learner. Rather than limiting myself to one area of technology, my goal is to build a versatile skill set across IT Support, networking, software development, and AI while gaining more hands-on experience and improving my technical abilities over time.