I am a dedicated Customer Service and Virtual Assistant professional with over 3 years of experience supporting customers in the BPO industry. I have handled customer service, escalations, sales, activation, and retention for international accounts, including eBay and Verizon. I am skilled in phone, email, and chat support, resolving customer concerns, processing account requests, and providing excellent customer experiences.
I am detail-oriented, dependable, and a fast learner who can work independently with minimal supervision. My goal is to help businesses deliver outstanding customer service while keeping daily operations organized and efficient.
I am currently seeking a long-term remote opportunity where I can contribute my experience, professionalism, and strong work ethic to your team.
