Detail-oriented and dependable professional with experience in healthcare customer service and administrative support. Recognized as one of the top-performing agents among the agents across the line of business, consistently earning monthly performance incentives for delivering exceptional customer service. Skilled in handling member inquiries, maintaining accurate records, and providing compassionate, efficient support. Aspiring to transition into a Healthcare Virtual Assistant role, where I can contribute strong organizational skills, attention to detail, and a commitment to quality patient care.
