Operations and Administrative Professional with over 10 years of experience supporting fast-paced
business operations, coordinating cross-functional teams, and managing documentation,
reporting, and training in BPO and remote environments. Skilled in Google Workspace, AI tools
such as ChatGPT and Gemini, social media coordination, customer support, and process
improvement, with hands-on experience in onboarding, employee management, and workflow
optimization. Known for being proactive, detail-oriented, and adaptable, with a strong background
in training new hires, supporting operational systems, and maintaining accurate execution across
multiple priorities. I bring dependable operational support, strong communication, and the ability to help build efficient systems and scalable processes from the ground up.
