"Committed to delivering compassionate patient care, exceptional administrative support, and efficient healthcare coordination while maintaining professionalism, accuracy, and empathy in every patient interaction."
I am a dedicated healthcare professional with over eight years of combined experience in customer service, healthcare coordination, leadership, and administrative support. My career has equipped me with strong communication, problem-solving, and organizational skills while working closely with patients, healthcare providers, and multidisciplinary teams.
I have five years of leadership experience, including three years as a Team Lead supporting UnitedHealthcare, two years of that as a Team Lead for a direct client in healthcare care coordination. Throughout my career, I have consistently focused on improving team performance, ensuring quality service, and providing outstanding patient support.
I am also a graduate of a Bachelor of Science in Business Administration, major in Marketing Management, which has strengthened my organizational, communication, and client relationship management skills. Additionally, I hold a TESDA NCII certification in Bread and Pastry Production, demonstrating my commitment to continuous learning and professional development.
I am proficient in electronic health records
(EHR) systems, healthcare documentation, patient coordination, appointment management, and customer service. I am eager to contribute my leadership experience, healthcare knowledge, and passion for helping others as a Medical Assistant.
