Detail-oriented and highly organized Medical Virtual Assistant with training in appointment scheduling, medical transcription,prescription refill processing, patient intake, EMR/EHR systems, HIPAA compliance, and medical billing fundamentals. Brings over 18 years of professional experience in customer service, administrative support, financial documentation, and handling confidential information as a Lead Liaison and Account Loan Officer. Recognized for strong communication, accuracy, problem-solving, and the ability to manage multiple priorities in fast paced environments. Eager to support healthcare providers by delivering efficient, compassionate, and reliable virtual administrative services while ensuring exceptional patient care.