Versatile support professional with proven experience in customer service, technical troubleshooting, and sales communication across telecom, travel, and internet services. Skilled in multichannel support (voice, chat, and email), adept at using CRM and ticketing systems, and experienced in managing client needs with empathy and efficiency. Developing expertise in copywriting and social media content creation, with a passion for delivering clear, engaging communication. Adaptable and eager to learn, open to both voice and non-voice roles including back-office, chat, and virtual assistance.
