Dependable Operations and Customer Support professional with nearly 10 years of experience at Fortune 500 companies. Skilled in customer service, virtual assistance, quality assurance, workforce management, data analysis, process improvement, reporting, and administrative support. Experienced in working with global teams across APAC, North America, Canada, and the UK. Known for being detail-oriented, proactive, and highly reliable, with six consecutive years of perfect attendance and multiple performance awards. Committed to delivering accurate, high-quality work while helping businesses improve efficiency and customer satisfaction.