Dedicated and customer-focused Customer Service Representative with experience handling inbound and outbound calls, email, and chat support. Skilled in resolving customer concerns, managing high-volume interactions, and delivering exceptional service while maintaining professionalism and empathy.
Experienced in using Zendesk, CRM systems, Google Workspace, Microsoft Office, Canva, and ChatGPT to support customers and streamline processes. Strong communication, problem-solving, and multitasking abilities with a proven track record of achieving customer satisfaction and building positive customer relationships in fast-paced environments.
