I am a results-driven professional with over 9 years of experience in training, leadership, operations, and executive support. Throughout my career, I have designed and facilitated training programs, coached employees to achieve high performance, and led teams to deliver exceptional results. I also have two years of experience as a Virtual Assistant supporting executives and CEOs, and currently lead a team of 17 Virtual Assistants, driving operational efficiency and service excellence. Additionally, I spearheaded the testing of our company's in-house GPT solution, providing insights and recommendations that contributed to product improvements. I am passionate about developing people, optimizing processes, and delivering meaningful business impact.