Hi, I'm Florence, a HIPAA-Certified Medical Virtual Assistant with experience supporting U.S. healthcare providers through accurate, reliable, and efficient administrative services. I specialize in insurance verification, eligibility and benefits, prior authorizations, claims support, patient scheduling, and medical records management.
I understand the importance of accuracy, confidentiality, and timely communication in healthcare. My goal is to help medical practices reduce administrative workload, improve workflow, and provide a smooth experience for both patients and providers. I take pride in delivering accurate, dependable support that helps healthcare providers stay organized and focus on quality patient care.
What I can do for you:
-Insurance Eligibility & Benefits Verification
-Prior Authorization Submission & Follow-up
-Claims Support & Status Follow-up
-Patient Registration & Scheduling
-EMR/EHR Documentation (including eClinicalWorks)
-Medical Records & Data Entry
-Patient & Insurance Provider Communication
-Appointment Coordination
-HIPAA-Compliant Administrative Support
-General Medical Virtual Assistance
Tools & Systems:
-eClinicalWorks (EMR/EHR)
-Microsoft Office (Word, Excel, Outlook, PowerPoint)
-Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
-Microsoft Excel
-Microsoft Teams
-Zoom
I am detail-oriented, organized, proactive, and committed to delivering high-quality support. I adapt quickly to new systems, communicate professionally, and take pride in helping healthcare teams operate efficiently. If you're looking for a reliable Medical Virtual Assistant who can quickly adapt, communicate professionally, and provide accurate administrative support, I'd love the opportunity to help your practice run more efficiently.
