I am a detail-oriented and results-driven professional with experience in both customer service and payroll administration. I began my career as a Customer Service Representative for a healthcare account, where I developed strong communication, problem-solving, and customer relationship management skills while assisting members with healthcare-related inquiries and resolving complex issues.
Currently, I work remotely as a Payroll Associate, managing end-to-end multi-state payroll processing while ensuring compliance with federal, state, and local payroll regulations. My responsibilities include payroll tax calculations, withholding compliance, quarterly and annual payroll reporting, preparation and filing of payroll tax forms, and processing of Forms 1099-NEC and 1099-MISC. I am committed to maintaining accuracy, meeting deadlines, and ensuring compliance with ever-changing payroll laws.
I am highly organized, adaptable, and proficient in handling confidential information with integrity. I take pride in delivering accurate work, providing excellent support, and continuously improving processes. I am eager to contribute my payroll expertise, analytical skills, and customer-focused approach to help businesses operate efficiently.
