Healthcare Operations Specialist with over five years of experience supporting healthcare organizations through operations management,.
Managed and supported a team of 5 remote healthcare professionals, ensuring efficient day-to-day operations for a U.S. optometry practice.
Helped establish and grow a specialty optometry clinic focused on specialty lenses, myopia management, dry eye treatment, and binocular vision dysfunction (BVD) services.
Led patient coordination, medical scribing, insurance verification, scheduling, referrals, and HIPAA-compliant documentation.
Contributed to improving clinical workflows and patient experience through process optimization and operational support.
Assisted in expanding specialty optical services by coordinating patient education, specialty lens recommendations, and treatment workflows.
