9+ years of real-world experience in healthcare customer service, medical admin, and client support — now transitioning into VA work. Promoted from Admin Receptionist to Head Receptionist at a medical clinic in Dubai; 5 years in BPO handling healthcare billing and outbound sales calls for US accounts. Strong with CRM system, Hubspot, Slack, Zoom,Canva, Google Workspace, Microsoft Office, data entry, and appointment scheduling. Currently studying QuickBooks Online bookkeeping and medical billing. Reliable, detail-oriented, and fast to learn new tools — ready to bring that same care to your business.
