Bilingual Japanese-English professional with strong translation, interpretation, and customer support experience. Skilled in accurately translating written and spoken communication while maintaining cultural sensitivity and context. Experienced in assisting customers through email, phone, and chat, resolving inquiries efficiently, and delivering excellent customer service. Proficient in handling administrative tasks, maintaining accurate records, and communicating effectively with clients, colleagues, and business partners. A dependable, detail-oriented, and adaptable team player committed to providing high-quality language support and ensuring customer satisfaction.