I am a highly organized and dependable Virtual Assistant with over 5 years of experience supporting U.S. healthcare organizations. Throughout my career, I have specialized in healthcare administration, operations support, calendar management, appointment scheduling, customer service, and facility coordination while working remotely with providers, leadership teams, patients, and healthcare facilities.
My experience includes managing calendars and inboxes, coordinating appointments, onboarding new facilities, conducting telehealth platform training, handling phone and email communications, processing documentation, maintaining accurate records, and supporting daily operations. I have also worked closely with executive leadership, including the COO, to improve workflows, coordinate projects, and ensure smooth day-to-day operations.
I am proficient with Google Workspace, Microsoft Office, HubSpot, Salesforce, Trello, Slack, RingCentral, Kareo/Tebra, Practice Fusion, ModMed, Sevocity, VSee, ChatGPT, Claude, and other business and healthcare platforms. I enjoy learning new software quickly and continuously look for ways to improve efficiency through better systems and AI-assisted workflows.
Clients describe me as reliable, detail-oriented, proactive, and easy to work with. I take ownership of my responsibilities, communicate professionally, and thrive in fast-paced remote environments where organization, accuracy, and follow-through are essential.
If you're looking for a Virtual Assistant who can confidently manage administrative tasks, operations support, scheduling, customer communication, and healthcare workflows, I'd be excited to help your business run more efficiently.