Detail-oriented administrative and healthcare support professional with over 10 years of experience in administration, documentation, records management, and customer service, complemented by hands-on hospital and aged care training. Certified Nursing Assistant with practical experience in patient intake, vital signs monitoring, medical records management, and elderly care. Proficient in Microsoft Office and Google Workspace with a strong commitment to accuracy, confidentiality, and compassionate patient support. Seeking to contribute administrative and healthcare knowledge as a Medical Virtual Assistant supporting healthcare providers and patients remotely.