I am a results-driven professional with 20 years of experience in the banking industry, specializing in customer service, sales, and branch operations. I have extensive experience as a Customer Service Assistant and Marketing Assistant, handling financial transactions, account openings, loan assistance, and cross-selling banking products. My background has strengthened my ability to build client relationships, resolve concerns efficiently, and deliver excellent service in fast-paced environments.
I worked as an Amazon Virtual Assistant and Product Researcher, where I managed product sourcing, listing, and performance monitoring using tools like Seller Central, Bqool Repricing, and Keepa.
I also have hands-on experience in CRM systems, bookkeeping, data management, and inventory tracking, allowing me to support both customer-focused and operational aspects of a business.
With a Bachelor’s degree in Psychology, I bring strong interpersonal skills, adaptability, and attention to detail, enabling me to contribute effectively in both traditional banking and the evolving e-commerce space.