Hi, I’m Jenny — a Customer Support & Operations Specialist with over 10 years of experience supporting international clients in fast-paced environments.
I help businesses manage customer support, streamline operations, and improve client experience through efficient communication and organized systems. I have hands-on experience in CRM management (HubSpot), service dispatch and scheduling, sales support, and client onboarding including KYC verification.
In my previous roles, I handled high-volume customer interactions, coordinated scheduling and dispatch operations, and supported sales through accurate quoting and timely follow-ups. I am also Xero Level 1 certified and currently advancing my bookkeeping skills.
I’m known for being reliable, detail-oriented, and proactive in solving problems while maintaining a high level of customer satisfaction.
If you’re looking for someone who can support both your customers and operations efficiently — I’d be happy to help.
Verified
