Customer Service and Technical Support professional with over 5 years of experience supporting U.S.-based customers through Verizon Wireless, T-Mobile, and Verizon Business accounts with Asurion, iQor, and Accenture.
I specialize in customer service, technical troubleshooting, account management, billing support, sales, documentation, and problem-solving while consistently maintaining professionalism, empathy, and attention to detail.
I am highly adaptable, dependable, and quick to learn new systems and technologies. My experience working with U.S. customers has strengthened my communication skills, critical thinking, and ability to thrive in fast-paced environments.
I am now seeking a long-term remote opportunity where I can contribute exceptional customer experiences, build lasting client relationships, and continue growing with an organization that values reliability, integrity, and continuous improvement.
