I am Jeniel Buday, a dedicated Virtual Assistant, Amazon Seller Central Support Specialist, Video Editor, and Graphic Designer with several years of experience providing reliable support to online businesses and content creators.
I have hands-on experience using Amazon Seller Central, particularly in customer support and account assistance. I am skilled in responding to customer messages with empathy, professionalism, and patience, while helping resolve concerns, answer product and order-related questions, and provide clear solutions. I understand the importance of making customers feel heard and valued, especially when handling complaints, issues, and follow-ups. My goal is always to deliver a positive customer experience while supporting smooth day-to-day operations.
In addition to my e-commerce support background, I also have 4 years of experience as a freelance video editor and graphic designer. I can create engaging visual content, edit videos from raw footage or scripts, and design marketing materials for social media and branding. My video editing skills include adding text, transitions, jump cuts, music, b-roll, stock graphics, charts, and color grading. I also create designs such as logos, thumbnails, web banners, flyers, social media graphics, presentations, and other promotional materials using Adobe Photoshop CC and Canva.
I am hardworking, detail-oriented, responsive, and committed to delivering quality work on time. I have my own desktop and a fast internet connection, allowing me to work efficiently and meet deadlines consistently.
