Operations and Business Development professional with 10+ years of experience in client relationship management, recruitment, and team leadership. Proven track record managing full client lifecycles, from lead generation and cold calling to securing and maintaining long-term partnerships. Skilled in conducting professional phone and video communications with senior stakeholders, leading and training teams to hit KPI targets, and resolving client and operational issues effectively. Experienced with CRM and lead-generation tools including Zoho CRM, Apollo, Sales Navigator, and ZoomInfo. Open to full-time or part-time opportunities across industries, with strong interest in business development, client management, and account/relationship-focused roles.
