Content & E-commerce Virtual Assistant trained to manage both the creative and operational sides of a small business — from writing product listings and planning social content, to handling customer inquiries and catching scheduling or stock conflicts before they cost a sale. Backed by rigorous, scenario-based training covering real client decision-making, not just task execution. Proficient in Google Workspace, Trello/Asana, Shopify basics, and Canva. Portfolio available showing applied work and written case studies of how I think through problems, not just what I produce.