With a strong background completing 3 years in Bachelor of Secondary Education (Major in English), I combine advanced written communication skills and strict grammatical accuracy with 2 years of hands-on customer support experience to deliver exceptional full-time remote assistance.
At Alorica, I gained extensive experience in logistics and customer care for a leading global on-demand delivery platform. Provided inbound voice support for partner drivers resolving real time logistics challenges and troubleshooting active delivery issues. I then transitioned into long-term chat support, specializing in real-time customer escalations, digital communications, and customer retention.
Fully available for full-time schedule commitments across voice, chat, and administrative remote roles.I have a super fast internet connection and high-performance laptop, which allow me to provide the full non-voice support and digital assistance to direct international clients.
Here’s how I can add value to your business:
• Executive & Virtual Assistance: Calendar management, scheduling, professional email handling and general admin organization.
• Digital Support: Chat support, customer care, and content moderation with high accuracy.
• Multimedia Support: Clean video and photo editing for social media and content creation.
•I am detail oriented and self-motivated and I am ready to help you streamline your day-to-day operations so you can focus on growing your business.
