Airbnb Trainer | Customer Support Specialist | Short-Term Rental Operations & Coaching Experience
Detail-oriented Property Management with 3+ years supporting landlords, property managers, and real estate investors. I handle daily operations so you can focus on growing your portfolio. Skilled in tenant relations, maintenance coordination, rent collection, and property software tools. Organized, responsive, and trained in Philippine & international rental compliance.
Experienced Airbnb Trainer and Customer Support with a strong background in short-term rental operations, guest communication, and team performance coaching. I specialize in ensuring smooth day-to-day operations while delivering consistent, high-quality guests experiences.
Hands on experience handling guest on-trip related issue, resolving escalations efficiently and supporting property operations in fast-paced environments. Back then, I also conduct one-on-one coaching sessions for my previous Ambassadors to help them improve performance, meet KPIs and maintain service excellence.
My focus is not only on solving issues but also on preventing them through structured communication, clear processes, and continuous improvement. I bring a proactive, detail-oriented, and reliability-driven approach to every task.
