CHAT & COMMUNITY MODERATOR | CUSTOMER SUPPORT SPECIALIST
I help keep online communities active, safe, and engaged through fast replies and friendly support.
For 4+ years I've been managing Facebook groups and TikTok communities.
I respond to comments and DMs daily, moderate live chat, remove spam, and make sure we follow Community Guidelines.
I resolve user concerns and customer inquiries calmly and professionally within 2 hours.
Tools I use: Facebook, TikTok, Telegram, Google Workspace, Canva, CapCut
Familiar with TikTok Shop policies for live streams and customer chat.
Available for shifting schedules including nights and weekends.
I'm available for 4-5 hours daily.
I'm detail-oriented, a fast learner, and I take customer experience seriously.
