Versatile and results-driven Operations Specialist with a diverse background spanning call center management, high-touch customer support, and digital content creation. I combine administrative leadership with strong creative skills, allowing me to manage operational workflows while simultaneously handling a brand's customer communication and visual media needs.
With proven experience leading teams in fast-paced call center environments, I excel at setting up efficient workflows and resolving complex customer issues through live chat. Additionally, my technical proficiency in video editing and graphic design allows me to provide unique value to e-commerce brands, content creators, and businesses looking for an all-in-one operational asset.
