I am a reliable and results-driven IT professional with over 7 years of experience in IT support, desktop support, system troubleshooting, network administration, and IT operations. I have hands-on experience supporting hardware and software, troubleshooting technical issues, managing IT assets, monitoring system compliance, assisting with Active Directory, DHCP, VLAN configuration, SCCM, and ServiceNow ticket management.
Aside from my IT background, I also have experience in sales and administrative operations, including data entry, report preparation, scheduling, invoice and purchase order processing, inventory monitoring, customer coordination, and general administrative tasks.
I am a hardworking, organized, and adaptable professional who can work independently or as part of a team. I am committed to providing reliable support, completing tasks efficiently, and delivering quality results.