Hi! I'm Nicole, an experienced Executive Virtual Assistant with over 7 years of professional experience in customer service, administrative support, CRM management, recruitment support, and lead generation.
In my current role, I support business operations by managing client communications, organizing CRM records, coordinating recruitment activities, handling lead management, assisting with Meta advertising, and maintaining daily reports. I also help streamline administrative processes and ensure tasks are completed accurately and on time.
My previous experience in customer support, technical support, insurance claims, sales, and purchasing has strengthened my communication, organization, and problem-solving skills. I am comfortable working independently, adapting to new tools, and supporting fast-paced teams.
I'm proficient in:
• CRM Management (Copper CRM, GoHighLevel)
• Executive & Administrative Support
• Customer Service
• Recruitment Support
• Lead Generation
• Google Workspace
• Microsoft Office
• Canva
• Meta Ads
• ChatGPT
I'm a fast learner, highly organized, dependable, and committed to helping businesses grow through reliable virtual support.
I look forward to becoming a valuable member of your team.
