Tech-driven professional with a B.S. in Computer Science and a proven track record across BPO, healthcare administration, and technical account management. Known as an efficiency-focused and collaborative worker who optimizes workflows, guides team productivity, and manages high-volume communication systems. Possesses a diverse skill set spanning administration, customer support, data organization, and project initiatives, backed by a Six Sigma White Belt certification. Dedicated to being known as an empathetic, accurate, and professional leader who effectively collaborates with management to drive long-term success in service delivery.
